Terms of service

1. The service

INSYDOR is a browser extension that provides Takealot sellers with:

• Listing analytics: KPIs and signals to improve listing decisions
• AI review insights: automated reading of customer reviews
• Category analytics: market trend and competition context for a category

2. Accounts

To use INSYDOR you agree to:

• Provide a valid email address
• Keep credentials confidential and not share your account
• Be responsible for activity under your account
• Be at least 18 years old or have guardian consent

3. Subscription and billing

INSYDOR offers free and paid plans:

• Free tier includes limited monthly usage
• Paid plans renew monthly until cancelled
• You may cancel anytime; access continues through the paid period
• We may change pricing with reasonable advance notice

4. Acceptable use

You agree not to:

• Violate applicable laws or regulations
• Disrupt or damage the service
• Attempt unauthorized access to our systems
• Abuse the service with automation
• Resell or redistribute the service without permission

5. Intellectual property

INSYDOR software, branding, and related materials are protected. You may not:

• Copy, modify, or redistribute our software except as permitted
• Reverse engineer the extension
• Remove copyright or trademark notices

6. Disclaimers

The service is provided “as is”:

• We do not guarantee uninterrupted or error-free operation
• Analytics are informational, not professional advice
• We are not liable for business decisions you make using outputs
• We do not warrant absolute accuracy of third-party-derived data

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business interruption
• Loss or corruption of data
• Changes or outages of third parties such as Takealot

8. Changes

We may:

• Modify, suspend, or discontinue features
• Update these terms (continued use constitutes acceptance where allowed)
• Suspend accounts that violate these terms

9. Governing law

These terms are governed by the laws of South Africa. Disputes should first be resolved amicably; if not, submitted to competent courts.

10. Contact

Questions about these terms: